If you’ve received a call from 865-343-6086, you can relax — it’s not a scammer hiding behind a mystery number. This line is associated with ORNL Federal Credit Union, a trusted financial institution based in Knoxville, Tennessee. But before you pick up or call back, let’s break down exactly what this number means, why they might be contacting you, and how to make sure you’re speaking to the right people.
Quick Answer: What is 865-343-6086?
Number background and ownership details
The 865 area code is assigned to East Tennessee, and 343 is a local Knoxville exchange. Phone directories confirm this number belongs to ORNL Federal Credit Union (ORNL FCU), a community-focused credit union serving more than 190,000 members across East Tennessee.
Linked to ORNL Federal Credit Union (Knoxville, TN)
ORNL FCU uses multiple lines for member outreach, and 865-343-6086 is one of their member service and outreach numbers.
Why customers might receive calls from this number
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Account alerts
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Loan follow-ups
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Fraud prevention calls
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Customer service scheduling
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Is 865-343-6086 Safe to Answer?
Verified reports and call patterns
Unlike suspicious 888 scam numbers, this one consistently traces back to ORNL FCU’s Knoxville office. It is safe to answer if you’re an ORNL member.
How to confirm the call is really from ORNL FCU
Even though the number is legitimate, scammers can spoof caller IDs. Always verify by:
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Calling the official ORNL FCU line listed on their website
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Checking for follow-up emails or app notifications
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Asking the caller to confirm your member ID in a secure way, without giving away sensitive info first
Potential risks of ignoring or blocking the number
If you’re an ORNL member, ignoring calls could mean missing:
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Fraud alerts on your account
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Important loan updates
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Appointment confirmations
Why ORNL Federal Credit Union Might Be Calling You
Account verification or transaction alerts
If unusual activity is spotted, ORNL may call to confirm. This protects members from fraud.
Loan, credit card, or mortgage inquiries
Expect a call if you recently applied for:
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Auto or home loans
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Credit cards
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Refinancing options
Appointment scheduling and branch services
ORNL staff may use this number to schedule or confirm in-branch meetings.
Possible fraud prevention or security notifications
Like most financial institutions, ORNL takes fraud seriously. If there’s suspicious activity, they may call right away.
How to Handle Calls From 865-343-6086
Do’s and Don’ts when receiving financial calls
Do:
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Answer if you’re an ORNL member.
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Call back via the official ORNL FCU main line if you’re unsure.
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Verify details through the ORNL online portal.
Don’t:
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Share Social Security numbers over the phone.
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Send payment through gift cards, wire transfers, or apps (red flag if asked).
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Ignore the call if you have active loans or accounts.
How to verify the caller’s identity directly with ORNL FCU
Instead of answering personal questions, politely say:
“Thanks for calling. I’ll call back using the official ORNL number.”
Then dial (800) 676-5328, listed on the Better Business Bureau’s profile.
Alternative safe contact numbers and customer service options
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ORNL FCU Customer Service: (800) 676-5328
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Knoxville Main Office: (865) 688-9555
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Online banking support: via secure login on ornlfcu.com
ORNL Federal Credit Union – Branch & Contact Information
Knoxville, TN headquarters and key locations
The main branch is located at 4515 Old Broadway, Knoxville, TN. ORNL operates 30+ branches across East Tennessee.
Main customer service phone numbers and website
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General inquiries: (800) 676-5328
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Website: www.ornlfcu.com
Best hours to reach support
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Monday–Thursday: 9 AM – 5 PM
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Friday: 9 AM – 6 PM
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Saturday: 9 AM – 12 PM (select branches only)
Conclusion
In short, 865-343-6086 is a legitimate number linked to ORNL Federal Credit Union in Knoxville, Tennessee. If you’re an ORNL member, it’s likely an important call about your account, loans, or security. While it’s generally safe to answer, always verify if you’re unsure — fraudsters can spoof numbers, but ORNL’s official website and phone lines are your safest bet.
FAQs About 865-343-6086
1. Is 865-343-6086 really ORNL Federal Credit Union?
Yes, it belongs to ORNL FCU, a well-established Tennessee-based credit union.
2. Can scammers spoof this number?
Yes, caller ID spoofing is possible. Always double-check with ORNL’s official support if anything feels suspicious.
3. How do I confirm ORNL FCU calls are genuine?
Call back the official customer service line: (800) 676-5328.
4. What happens if I ignore calls from 865-343-6086?
You could miss loan updates, fraud alerts, or important account-related information.
5. Is 865-343-6086 used for telemarketing?
No, ORNL FCU does not use this number for cold sales. It is reserved for member service and support.
